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Privacy Policy  Off‑Leash Obedience

Last updated: [27/12/2025]

Off‑Leash Obedience (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.

We keep things simple: We do not sell, trade, or give away your personal data to anyone.

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1. Who We Are

Off‑Leash Obedience Website: www.off-leashobedience.co.uk Email: Rob@off-leashobedience.co.uk

We are the data controller responsible for your personal information.

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2. What Information We Collect

We only collect information that helps us run our services safely and effectively. This may include:

  • Your name, email address, and phone number

  • Booking details (classes, payments, attendance)

  • Information about your dog (name, breed, age, training notes)

  • Messages you send through our website, email, or social media

  • Basic website analytics (IP address, browser type, device type)

We do not collect unnecessary information.

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3. How We Use Your Information

We use your information to:

  • Manage bookings and payments

  • Contact you about classes, updates, or changes

  • Provide customer support

  • Improve our services and website

  • Meet legal or accounting requirements

We only use your data when we have a lawful basis to do so.

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4. Sharing Your Information

We do not sell or give out your personal data.

We only share information when necessary, such as:

  • With trusted service providers (e.g., booking systems, payment processors)

  • When required by law

These providers must keep your information secure and only use it for the services they provide to us.

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5. Cookies & Website Tracking

Our website may use cookies to:

  • Improve your browsing experience

  • Help us understand how visitors use the site

You can manage or disable cookies through your browser settings.

If you use Wix’s built‑in cookie banner, this section is already covered.

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6. How We Store & Protect Your Data

We use secure systems, encrypted connections, and access controls to protect your information from loss, misuse, or unauthorised access.

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7. How Long We Keep Your Data

We only keep your information for as long as necessary to provide our services or meet legal requirements. When it’s no longer needed, we securely delete it.

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8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion (in certain circumstances)

  • Object to certain types of processing

  • Withdraw consent at any time

To exercise any of these rights, contact us at Rob@off-leashobedience.co.uk

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Off‑Leash Obedience Email: Rob@off-leashobedience.co.uk Website: www.off-leashobedience.co.uk

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